Who We Are
BizzHub Ghana (“we”, “us”, “our”) operates the website bizzhubghana.com, an online store for home, kitchen, and office electronics and appliances in Ghana. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
Information We Collect
When you browse our site, place an order, or contact us, we may collect:
- Contact details: your name, email address, phone number, and delivery address.
- Order information: the products you purchase, order value, and payment method used (we do not store your full card or Mobile Money details — these are processed securely by our payment providers).
- Account information: if you create an account, your username and order history.
- Communications: messages you send us through our contact form, email, or phone.
- Technical data: your IP address, browser type, and browsing behaviour on our site, collected automatically through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order, including delivery updates and warranty support
- Respond to your enquiries and provide customer support
- Improve our website, products, and services
- Send you promotional offers and updates, where you have agreed to receive them — you can opt out at any time
- Comply with our legal obligations
Cookies
Our website uses cookies to keep your shopping cart working correctly, remember your preferences, and understand how visitors use our site through analytics tools. You can disable cookies through your browser settings, though some parts of the site (such as checkout) may not function properly without them.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Payment processors, to securely handle Mobile Money and card payments
- Delivery and logistics partners, to fulfil and deliver your order
- Service providers who help us operate our website and business (such as hosting and IT support), under confidentiality obligations
- Government or regulatory authorities, where required by law
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under the Data Protection Act, 2012 (Act 843) of Ghana, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal or contractual obligations
- Object to certain uses of your information, including direct marketing
- Lodge a complaint with the Data Protection Commission of Ghana if you believe your rights have been violated
To exercise any of these rights, please contact us using the details below.
Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Phone: +233 53 565 1961 / +233 57 162 0325
Email: info@bizzhubghana.com
Address: No 188 Hilla Liman Highway, Kanda, Accra, Ghana
Last updated: July 2026
